1. What is JAR'D? JAR'D is an online pickleball company that specializes in paddle sales. We offer a wide range of high-quality pickleball paddles to cater to different playing styles and preferences. Our focus is to provide exceptional paddles and outstanding customer service to pickleball enthusiasts.

  2. How can I place an order with JAR'D? To place an order for a pickleball paddle with JAR'D, simply visit our website and browse through our paddle collection. Once you've found the paddle you want to purchase, add it to your cart and proceed to the checkout page. Follow the prompts to provide your shipping and payment information to complete your order.

  3. What payment methods does JAR'D accept? JAR'D accepts various payment methods, including major credit cards (Visa, Mastercard, American Express), and PayPal. We prioritize the security of your payment information, ensuring a safe and convenient shopping experience.

  4. How long does it take for JAR'D to ship orders? We strive to process and ship orders as quickly as possible. Typically, orders are processed within 1-2 business days. Shipping times may vary depending on your location, but most orders within the continental United States are delivered within 3-7 business days.

  5. Does JAR'D offer international shipping? Currently, JAR'D only ships within the United States. We do not offer international shipping at this time. We apologize for any inconvenience this may cause.

  6. What is JAR'D's return policy? JAR'D has a hassle-free return policy for paddle purchases. If you're not completely satisfied with your paddle, you can return it within 30 days of delivery for a refund or exchange. The returned paddle must be unused, in its original packaging, and in resellable condition. Please refer to our Returns and Exchanges page on the website for detailed instructions.

  7. Does JAR'D provide any warranty on their paddles? Yes, JAR'D stands behind the quality of our paddles. We offer a warranty on select paddle models. The warranty period and terms may vary depending on the specific paddle. Please refer to the product description or contact our customer service for more information.

  8. How can I contact JAR'D's customer service? If you have any questions, concerns, or need assistance, you can reach out to JAR'D's customer service team through our website's contact form or by sending an email to support@jardpickleball.com. We strive to respond to inquiries within 24-48 hours.

  9. Does JAR'D offer any discounts or promotions? Yes, JAR'D periodically offers discounts, promotions, and special deals on select paddles. We recommend subscribing to our newsletter and following our social media channels to stay updated on the latest offers. Additionally, we may have exclusive discounts for loyal customers and pickleball clubs.

We appreciate your interest in JAR'D, and we'll consider expanding our product offerings in the future. If you have any further questions, please don't hesitate to contact our customer service team. Happy pickleballing!